Off the back of the latest CSA debt statistics, Federal Management have revealed an increase of 24.5% in their Collection figures for the first six months of 2012 compared with the same period in 2011
This result reinforces what has already been a strong year for the British based company particularly in regards to the development of their own module based training programme accreditation and a strengthening of their robust recovery procedures. Already this year, Federal Management have been awarded the ‘Investors in People’ accreditation in addition to the ISO9001 accreditation which they already hold.
As well as record collection figures, Federal Management have also significantly boosted relationships with third party organisations both in the UK and Internationally which has contributed to the company’s initial success in 2012. Continued growth is expected throughout 2012 as the company looks to expand its client base and the development of specialist Industry sector teams.
Federal Management have also invested heavily in their IT infrastructure ensuring peak performance at all times and providing clients with online access to their accounts for reporting purposes. Despite the rising costs and difficulties associated with modern day Debt Recovery practices, they appear to have maintained a high level of service which in itself is a testimony to their reputation.
Despite the increasing costs associated with their comprehensive Debt Collection services, they still continue to operate Low Commission rates on the Debts they collect.
The positive reviews on the net for Federal Management along with a glowing reputation within the industry will further enhance their reputation as the UK’s leading Debt Collection Agency.
A spokesman for Federal Management said:
“We are extremely pleased with these figures given the current tough economic environment in the UK at the moment. We have put in a huge amount of hard work to achieve these results and always endeavour to exceed our client’s expectations.”
“We will continue to deliver these excellent results and fully expect that the second half of the year will see a further increase upon the last 6 months of 2011”
Federal Management are currently looking to increase their global coverage and were the sole UK representatives at the last Association of Credit & Collection Professionals conference in America in March 2012.