Off the back of the latest CSA statistics, Federal Management have revealed an increase of 24.5% in their Collection figures for the first six months of 2012 compared with the same period in 2011.
This result reinforces what has already been a strong year for the British based company particularly in regards to the development of their own module based training programme and a strengthening of their robust recovery procedures.
Already in 2012 Federal Management were awarded the ‘Investors in People’ accreditation in addition to a renewal of the ISO9001 accreditation they have held for the past few years.
In addition to the record collection figures, Federal Management has also significantly boosted relationships with third party organisations both in the UK and Internationally which has contributed to the company’s initial success in 2012. Continued growth is expected throughout 2012 as the company looks to expand its client base and the development of specialist Industry sector teams.
Federal Management has also invested heavily in their IT infrastructure ensuring peak performance at all times and providing clients with online access to their accounts for reporting purposes. Despite the rising costs and difficulties associated with modern day Debt Recovery practices, Federal have maintained a high level of service which in itself is a testimony to their reputation.
The Company which provides a Low Cost Debt Recovery solution to Companies across the UK & Overseas, does not operate an open door policy. They pride themselves on being a company of integrity and will only collect certain kinds of debt, mainly commercial and executive type. Despite the increasing costs associated with their comprehensive Debt Collection services, they still continue to operate Low Commission rates on the Debts they collect.
2012 has also seen the further development of their partnership with Frontline Collections who specialise in Private & Consumer Debt Collection in the UK. One of their successes has been a diligent approach to Debt Collection and cater for the private sector only and turning away business that they perceive to be negative in respect of the long term goals of the business.
Marc Curtis-Smith, Managing Director of Federal Management said:
“We are extremely pleased with these figures given the current tough economic environment in the UK at the moment. We have put in a huge amount of hard work to achieve these results and always endeavour to exceed our client’s expectations.”
“We will continue to deliver these excellent results and fully expect that the second half of the year will see a further increase upon the last 6 months of 2011”
Federal Management are looking to increase their global coverage and were the sole UK representatives at the last Association of Credit & Collection Professionals conference in Las Vegas, USA.
Certainly flying the flag for the British debt collection industry and hopefully improving links also.