High-profile money lending firm Wonga has been criticised by the Office of Fair Trading for using aggressive and misleading debt collection methods.
Wonga staff had tried to collect some debts by suggesting the defaulting customers had committed fraud and might be reported to the police, it said.
The improper pressure was applied in letters, emails and phone calls.
Wonga said it would appeal against the OFT as the incidents had been isolated and had taken place a long time ago.
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