Late payment continues to ‘kill’ UK Businesses


Recent research shows that many UK Businesses are being forced to make staff redundant and often, do not have sufficient funds to pay salaries.

The research highlighted the consequences of late invoice payments, with businesses being forced to take action to protect their cash flow. In a direct response to the problem, research shows that companies said they would have to take the following steps: making redundancies, stopping planned investments, being unable to pay salaries and significantly reducing innovation spend.

A key finding of the report is that 40 per cent of British businesses said they have received a late payment in the last month, a trend which could undermine job creation.

Such a high volume of late payments is significantly worrying when 57,960 businesses each year, 23 per cent of the total number of business deaths – is currently caused by late payments.

The consequences of late payment culture were also exposed with 32 per cent of businesses saying they would feel a significant impact if their biggest customer did not pay an invoice for 90 days, a relatively common occurrence.

In devastating news for the UK’s thriving businesses community, the research discovered that 63 per cent of medium sized businesses (50-249 employees) receive late payments at least once every month, compared to 40 per cent of small businesses, dispelling the myth that smaller companies are often worst hit.

Emma Maslen, Senior Regional Director for Enterprise at Concur, explains this issue: “As Britain builds its digital future, it’s shocking that so many medium-sized businesses are the most heavily affected by late payments. This underlines the very real risk this culture poses to the viability of some of the country’s leading employers.

“Although not cash-rich, small and micro businesses have the agility and flexibility to make strategic decisions when it comes to cash flow. And of course, enterprises more often than not have a ‘cash cushion’ available to bail them out in difficult situations. But for the mid-market, they have reached a position where they need to keep salaries and expenditure consistent, meaning they lack agility, but may be operating at a relatively slim margin in comparison to bigger players. This is crucial information about the oft-forgotten middle of our economy.”

Taking into account the business size of those deaths the report shows that approximately 353,000 jobs are being lost per year, or £549m through lost taxation capital. This figure does not include the average of 130 hours, or 16 working days, spent by the typical SME chasing late payments, meaning the overall impact of late payments could be substantially higher.

It’s no secret that late payments have long been an issue in British business – but indeed the scale of the problem has been thrown into sharp relief by the research. 73 per cent of the businesses researched were affected by late payments – 46 per cent on a monthly basis. Once more, medium businesses, along with enterprise, were affected more than small business (63 per cent for medium businesses, compared to 49 per cent of large businesses and 40 per cent for small businesses in the last month).

In parallel, medium-sized businesses are also the worst in regards to paying late, highlighting their reliance on steady cash flow. 56 per cent of medium-sized businesses admitted to paying late at least once a year, in contrast to 47 per cent at enterprise level – traditionally seen as the worst at paying on time.

Experts have also urged companies to take Debt Recovery action to avoid their company going insolvent.


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